18 hours ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. This range is provided by Guidance Groove. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range $50,000.00/yr - $53,000.00/yr Greenville, SC Salary Range: $53,000 Compensation: Up to $25.96 per hour (non-negotiable). Schedule: Full-time with full benefits. Work from home / Remote: Only Monday & Friday. Job Title – Automotive Service Advisor Number of openings: 18 Location – Greenville, SC Job #: 8GUSSAFEGD Job Overview Training Period (Approx. 1 Month): Onsite every day. Post-Training: Hybrid schedule: In-office: Tuesday through Thursday. This position involves upselling customers to buy additional warranties on new car purchases. This position provides support to agents, clients, and customers by adjudicating claims, providing claims status, and resolving or escalating customer issues. The claims adjuster ensures proper documentation, adjudicates per the terms and conditions of the contract, utilizes available resources, and meets schedule expectations, informing management of any changes. Requirements Automotive Service Industry experience (Required: 3+ Years) Experience as a Service Advisor, Parts Advisor, or Automotive Technician. Auto experience with mechanical/technical expertise in vehicle repairs and service contracts. Knowledge of automotive diagnostics and repairs. Responsibilities Handle claims-related calls within the work schedule, performing within defined metrics. Manage car inspections for claims over a certain amount or suspected fraud. Follow proper claims procedures as outlined in training and feedback. Understand client, agent, and contract terms thoroughly. Notify supervisor of any suspected fraud. Participate in all required training. Benefits Medical, Prescription, Dental, and Vision Insurance Retirement Savings Plan Long-Term Disability Insurance Life Insurance Pet Insurance Paid Holidays and Time Off Employee Referral and Assistance Programs Wellness Programs Community Service Opportunities Tuition Reimbursement Ongoing Training & Personal Development Additional Details Seniority Level: Mid-Senior level Employment Type: Full-time Job Function: Finance and Sales Industries: IT Services and IT Consulting This job posting is active and not expired. #J-18808-Ljbffr Guidance Groove
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