Job Description

Billing Analyst (Forensic Services Practice)

Charles River Associates is a leading global consulting firm that provides economic, financial, and business management expertise to major law firms, corporations and governments around the world. CRA advises clients on economic and financial matters pertaining to litigation and regulatory proceedings, and guides corporations through critical business strategy and performance-related issues. Since 1965, clients have engaged CRA for its combination of industry experience and rigorous, fact-based analysis that provide clients with clear, implementable solutions to complex business concerns.

Position Overview

This position is responsible for providing accurate and timely billing and customer care services for specific Officers in Charge ("OICs") and Project Managers ("PMs"), including creating and editing client invoices through invoice delivery in a professional services environment. Typical responsibilities include:

• Prepare draft invoices for delivery, including but not limited to getting approvals, following-up, invoice adjustments, researching data, finalizing drafts, and submitting invoices in a timely manner via email or client-specified electronic billing system.
• Collection and tracking of insurance carrier claim information.
• Communicate with Executive Assistants ("EAs") and Officers in Charge ("OICs");
• Communicate with Project Managers to assist with Project Management Financials;
• Responsible for creating and issuing weekly financial reports to clients, counsel, and insurance carriers;
• Partner with Project Managers as a primary liaison, coordinating and submitting monthly and quarterly Oracle forecasts in a high-volume environment;
• Originate and answer phone calls related to cash collections;
• Manage and monitor the budget and entering budget increases in the system;
• Process and submit external contractor fees to associated project codes;
• Ability to respond quickly to a high-volume number of internal and external emails;
• Ensure bills are in compliance with related client contracts;
• Obtain necessary approvals for write-offs and process write-offs in a timely manner;
• Resolve billing issues and handle ad hoc billing requests;
• Resolve complex billing issues with project teams and Financial Administration;
• Review unbilled invoices for assigned OICs to ensure timely billing, identifying potential issues with unbilled invoices and recommend reserves when necessary;
• Communicate concerns to the AR & Billing Manager;
• Assist with accounts receivable and collections, as needed;
• Various related special projects.

Desired Qualifications

• Bachelor's Degree in Accounting or other related field;
• 2-3 years of experience with time & materials management and fixed price billing, including e-billing, ideally in a professional services environment;
• Hands-on experience with MS Office (Word, Excel) and Oracle (or similar billing system);
• Able to work in a high-volume and fast-paced environment;
• Detail-oriented and deadline driven;
• Strong organizational and time-management skills;
• Excellent verbal and written communication and interpersonal skills;
• Capable of working independently with limited supervision;
• Strong analytical and critical thinking skills with an interest in continuous process improvement.

To Apply

To be considered for this position, we require the following:

• Resume please include current contact information (personal email and telephone number)
• Cover Letter (optional) please describe your interest in CRA and how this role matches your goals.

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