To ensure customer satisfaction by operating the catering department with the highest level of quality service and to achieve expected sales goals.
1. Must be 21 years of age;2. Must have a valid Massachusetts drivers license.3. Driving record will be reviewed annually4. Will be subject to substance testing.5. Background check6. In some locations a CORI check will be required7. Must be well groomed and customer orientated.8. Must demonstrate the capability to interact with customers.9. Posses the ability to handle multiple orders and deliveries on a daily basis within a structured time frame.10. Must be able to read and write English adequately.11. Ability to speak, understand and follow English instructions.
The list of essential functions is not exhaustive and may be supplemented as necessary by the company.
1. Handle each customer sales transaction in a courteous, friendly manner. Each customer will be extended a sincere, pleasant greeting and thanked when the transaction is completed. Always using proper customer service at time of delivery.2. Commit to the “Golden Rule” and work with other associates to build a strong catering team.3. Achieve the highest associate morale in the industry by working in a style that is Respectful, Supportive and Totally Team Oriented (RSTO).4. Promote the company image as a service-oriented operation where every associate will greet, assist, render efficient service and thank customers in a prompt, courteous, friendly, and business-like manner.5. Coordinate orders with catering sales clerk.6. Stay in constant contact with the catering sales clerk in case of problems with deliveries or delivery times.7. Work efficiently and at an acceptable pace ensuring timely deliveries.8. Effectively control proper storage and shipping of orders limiting shrink and damaged goods.9. Ensure proper customer service at time of delivery.10. Practice proper “on location” customer service and communication.11. Responsible for notifying management of customer complaints, security problems and product problems.12. Practice the “Cleaner’s Creed” to help keep the delivery van neat, clean and organized13. Coordinate equipment cleaning and storing.14. Keep maintenance record of gas and service.15. Follow proper hand washing, food storage and handling procedures.16. Maintain a neat personal appearance including proper uniform and dress code.17. Must be well-groomed.18. Be safety conscious and correct any unsafe conditions you observe; follow the rules of the road.19. Exercise proper safety practices when lifting or moving product or using equipment.20. Be sure to operate and clean department equipment and tools.
Secondary Job Functions:
1. Present favorable impression in dress, personal hygiene, and business attitude. Have a professional image at all times.2. Notify management of associate theft, customer shoplifting, unauthorized mark downs or property defacement.3. Successful completion of the passbook training within 60 days of entering the department.4. Other duties as assigned by management.
Physical Demands: (per work day)
Never (N) 0%Occasionally (O) 1-33%Frequently (F) 34-66%Continuously (C) 67-100%
1. Standing: F surface type: tile/concrete2. Walking: F surface type: tile/concrete3. Sitting: F4. Carrying: O up to 50 lbs.5. Pushing: F up to 300 lbs.6. Lifting: O up to 50 lbs.7. Pulling: F up to 300 lbs.8. Climbing: O height: 12 ft9. Bending F10. Balancing: F11. Stooping: O12. Kneeling: O13. Crouching: O14. Handling: C15. Fingering: C16. Feeling: C17. Crawling: N18. Reaching: C level: waist/overhead19. Talking: C20. Seeing: C21. Hearing: C22. Smelling: F
Repetitive Action:
Continuous movement of entire body.
Job Location: (place where work is performed)
Retail grocery location
Working Conditions: environment involved is
X inside x outside x cold x heat wet/humidity
Safety Risk Factors:
Never (N) 0%Occasionally (O) 1-33%Frequently (F) 34-66%Continuously (C) 67-100%
1. O loud noise2. C twisting of back and neck3. O slippery floor surface4. O cluttered floor surface5. N hazardous equipment (mechanical moving parts)6. O contact with sharp objects7. O contact with skin irritant8. N toxic exposure (see material safety data sheet)9. O nuisance dust, fumes, sprays10. O hazardous cleaning solutions
Schedules:
X varied x day x evenings x weekends x holidays
Machines, tools, equipment, etc.:
Catering delivery van , cell phone, gps
Hiring Range: In accordance with MA Pay Transparency requirements, the following represents a good faith estimate of the hiring range for this position. At Roche Bros., we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to education, experience, qualifications, and internal equity. The hiring range for this position is $17.30 - $22.50 per hour.
...Language Doctors, Inc. Seeks Italian-To-English Medical Translators And Editors Are you passionate about language and healthcare? Do you thrive on solving linguistic puzzles, like deciphering challenging handwritten medical notes? If so, we'd love to hear from you!...
...Doctor of Medicine | Urology Location: Texas Employer: All Star Healthcare Solutions Pay: Competitive weekly pay (inquire for details) Start Date: ASAP About the Position Immediate Urologist position in Southern Texas Job ID# 72719 Job Details...
...Computer Network Support Specialist (Journeyman)Huntsville, AL At IPT Associates (IPTA), we enjoy solving real-world problems with technology. We work closely with our customers, teammates, experts, and partners to come up with practical solutions that make a difference...
...Open Door Health Services, Inc. in Muncie, IN, is seeking a full-time Telephone Triage Nurse. You will assess calls, determine appropriate care levels, and coordinate with care teams within established standards. Responsibilities include scheduling appointments, documenting...
...inventories* Collaborate with technical teams and provide guidance to junior staffRequirements* 2+ years of network engineering experience* CCNA certification* Experience using network monitoring and diagnostic tools* Cisco networking experience with CCNA-level knowledge*...