Job Description

Job Description

Job Description

Job Title: Medical Record Assistant

Location: Atlanta, GA 30346 (Fully on-site)
Shift: M-F, 8am-5pm 
Pay: $18-20/hour (DOE)

Essential Job Duties & Responsibilities:

• Receive, organize, and index medical records and clinical documentation (fax, email, portal, phone)
• Enter and maintain accurate data in electronic systems
• Support clinical staff with reports, logs, worksheets, and utilization review documentation
• Schedule meetings and assist with departmental coordination
• Maintain electronic and physical filing systems for accurate record retrieval
• Process provider inquiries, callbacks, and information requests within required timelines
• Route and document calls, emails, and voicemails, escalating as needed
• Communicate professionally with providers and internal/external teams
• Ensure HIPAA compliance and protect confidential information
• Assist with reports, mailings, presentations, and special projects
• Proofread documents for accuracy and formatting
• Manage multiple priorities in a fast-paced environment

Qualifications & Requirements: 

• High school diploma or equivalent required
• 2–5 years of administrative, medical office, clinical records, or customer service experience
• Experience handling confidential information required
• Medical terminology and Medicaid knowledge preferred
• Strong organization, attention to detail, and time management skills
• Proficient in Microsoft Office and electronic record systems
• Strong communication and customer service skills
• Ability to work independently and in a team environment
• Associate degree or healthcare-related training preferred

TRC Talent Solutions is proud to be an Equal Opportunity Employer (EOE). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

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