AnswerAide is actively seeking an enthusiastic full-time, part-time, and on-call Answering Service Agent to provide quality customer service. Are you a people person who enjoys talking on the phone ? Can you provide quality customer service? Do you want to work for a supportive and growing company ? If so, please continue reading!
This phone operator position earns a competitive wage based on your skills. We provide great benefits and perks , including medical, dental, vision, short-term and long-term disability, life insurance, and paid time off (PTO) . If this sounds like the right customer service opportunity as a phone operator for you, apply today !
ABOUT ANSWER AIDE
AnswerAide is a dedicated provider of 24/7 telephone answering services and customer service outsourcing for businesses. Our superb team handles the after-hours and overflow phone calls, customer service outsourcing, and other administrative tasks when needed for our clients. Our services help various companies stay at the top of their industries because of the excellent support their customers receive. We strive to create the best experience for every caller by treating them like our own customers, and we treat our own customers like they are family.
Our team always goes the extra mile to ensure that all calls are handled professionally. Customer service training is provided to all employees so that everyone can give the highest quality of service. Our business wouldn't thrive without our employees, and we like to show them our appreciation by offering a positive work environment and exceptional benefits !
A DAY IN THE LIFE OF AN ANSWERING SERVICE AGENT
As a virtual receptionist, you are the backbone of our company. Your main responsibilities include receiving inbound calls and placing outbound calls. You listen attentively and collect customer data to provide them with basic information about the services and support they seek. Taking accurate notes and detailed messages is a main part of the job, and you have no problem balancing this while speaking clearly on the phone. You help schedule appointments for customers and process orders and payments while ensuring all calls are documented and reported to the appropriate business. Maintaining order is a skill that comes naturally to you, and you find great satisfaction in helping others through quality customer service!
QUALIFICATIONS OF AN ANSWERING SERVICE AGENT
COMPUTER REQUIREMENTS
-PC w/ Windows 11
-Memory (RAM): 8GB minimum
-Hard Drive: 100 GB minimum available space
-PC should be less than three years old
-High-speed internet with a minimum of 50 Mbps download speed, with low latency. No wireless, cellular, satellite, or Wi-Fi connections
-Please view our full list of equipment requirements (
Do you have excellent verbal and written communication skills? Can you maintain professionalism and use a clear speaking voice on the phone? Can you balance multiple tasks at once while demonstrating good time management? Do you have an upbeat, enthusiastic, and friendly personality? Are you detail-oriented? If so, we want to hear from you about this phone operator opportunity!
...Join Our Team at The Taste of Smithfield Restaurant When you join Smithfield, you become part of something special a company that's sustainably feeding people around the world, producing good food the right way with respect for our people, animals, communities and...
...Technology Group (GTG) internship is a 10-week, paid program based in our downtown Chicago office where interns work across teams such as Product Engineering, Cybersecurity, Applied Machine Learning, User Experience, Digital Experience Analytics, and more to help build the...
...Hardware Support JIRA Java Linux Oracle Python Security Visual Basic Windows Flow More: At Raytheon, our mission is driven by our core values and a higher purposeto assist our nation and allies in defending freedoms and deterring...
...Oracle GoldenGate DBA The candidate will be responsible for the GoldenGate portion of the company's Data Hub, enabling streaming of data from critical systems to where it is needed. Required Skills/Experience: seeking a highly motivated DBA with extensive knowledge...
...Join the team at Heartland Coca-Cola Bottling Company! Days/Hours of Work: Monday- 7am-4pm Tuesday 6:30am- 3:30pm Wednesday - 5am- 2pm Job Summary Merchandisers stock Coca-Colabeverage products in retail accounts. Merchandisers ensure that all beverage...