Job Description

Customer Service Representative

Come join the team in our busy and growing, independent insurance agency! We are looking to hire a Customer Service Representative that will oversee many day to day responsibilities that help our office run smoothly. Looking to fill approx. 40 hours a week. Responsibilities include:

• Sorting paperwork and mail.
• Using the company management system to file paperwork.
• Completing requests for Certificates of Insurance.
• Answering the phone and transferring calls as needed.
• Assisting agents with policy endorsements.
• Must be computer literate (MS Work, Outlook, Internet, etc.)
• We are looking for someone who brings a positive attitude to the table as well as time management, problem solving, and organizational skills.
• This employee needs to be a self starter who can handle multiple tasks at once without having to be told what to do.
• We prefer someone who is P&C licensed, but if not licensed, we will help you get licensed. It's a bonus if you can speak additional languages--Preferably Spanish!
• If you have that positive energy and enjoy office tasks, this is the job for you.

Compensation: $25,000.00 - $40,000.00 per year

Your Future as an Independent Insurance Agent Starts Here

If you're looking for a career that offers flexibility, job stability, strong compensation, and more, then you've come to the right place! Working with an IIANC member agency is a great career choice!

IIANC's members are Trusted Choice independent insurance agencies located all across North Carolina. You'll find nearly 1,000 of our member agencies in small towns and large cities from the mountains to the coast. Many of these agencies are actively hiring to fill vacant positions so there is a good chance that there is a job opening near you! With an upcoming worker shortage in the insurance industry due to the retirement of many veteran insurance agents, the demand for insurance professionals is growing every day! Is this career right for you?

This agency is independently owned and operated. Your application will go directly to the agency, and all hiring decisions will be made by the management of this agency. All inquiries about employment at this agency should be made directly to the agency location and not to the Independent Insurance Agents of North Carolina.

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