Hotel Overnight Auditor Job at Holiday Inn Express, Mokena, IL

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  • Holiday Inn Express
  • Mokena, IL

Job Description

Hotel Overnight Auditor

We are looking for a Night Auditor to join our team! Our ideal candidates have a flair for communication and the ability to problem solve. This is an overnight position, hours are 11 PM to 7 AM!

MUST BE AVAILABLE TO WORK WEEKENDS!

IF YOU ARE NOT AVAILABLE TO WORK SATURDAY AND SUNDAY, PLEASE DO NOT APPLY!

Responsibilities include:

  • Running the night audit and resetting the operating system for next days business
  • Sending out daily financial reports to above property and corporate team
  • Greeting guests both in person and over the phone
  • Coordinating guest check-in/check-out and assisting guests with making reservations
  • Answering guest questions and assisting guests with any problems they may experience
  • Monitoring daily reservations and ensuring assigned rooms are prepared prior to check-in
  • Handling financial transactions (both cash and credit)
  • Promptly assisting with guest requests
  • Actively listening to and resolving guest complaints
  • Ensuring cleanliness of the property and performing light cleaning duties if needed
  • Other duties as assigned by general manager

Requirements:

  • High school diploma or equivalent preferred
  • Ability to walk and bend frequently throughout shift
  • Detail oriented
  • Professional attitude
  • Reliable transportation
  • Ability to work independently

Work schedule:

  • Night shift
  • Weekend availability

Holiday Inn Express and Suites - Holiday Inn Mokena 19220 Greenwich Dr, Mokena, IL 60448, USA

Job Tags

Shift work, Weekend work

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