Job Description

What you’ll do:

The Office Manager oversees the day-to-day operations of the property administration office. This position oversees customer relations, prepares forms, manages accounts payable and receivable, manages petty cash and collections, and trains other administrative staff. The Office Manager also supervises the administrative staff and building attendants. The role would help our seasonal campground with full-time employment at Thousand Trails Moody Beach, located in Wells, ME.

Your job will include:

• Coordinate preparation of paperwork.
• Serve as the first point of contact for customer-related issues, including all customer requests and complaints that need to be addressed with management or investigated during property tours using Manage America’s work order system.
• Manage the reception area to ensure effective internal and external telephone and mail communications.
• Work closely with management to develop an integral team that effectively represents the company’s quality and professionalism.
• Act as a liaison between customers and management regarding property-related issues.
• Prepare customer correspondence as required.
• Attend and participate in training sessions as requested.
• Maintain office files with current and accurate information.
• Perform weekly office inspections.
• Assist Property Manager with special projects and perform other duties as assigned.

Experience & skills you need:

• Bachelor’s degree, or the equivalent combination of education and experience.
• 2+ years of experience in office management.
• Working knowledge of mail processes (e.g., postage machine, FedEx, UPS, etc.)
• Excellent written and verbal communication skills.
• Strong organizational skills and the ability to manage multiple projects simultaneously.
• Basic computer literacy; proficiency with Microsoft Office Suite preferred.

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