Job Description

Job Description

Job Description

Duties and Responsibilities:

• Responsible for the design, implementation, and evaluation of programs to support the professional development and continuous learning of employees
• Develop training programs and instructional resources to meet organizational needs
• Assess training and development needs through job shadowing, interviews, and consultation with managers
• Create training materials and instructional content
• Oversee the delivery of training programs, both in-person and online
• Facilitate leadership development courses for field and office, adapting delivery depending on audience
• Evaluate the effectiveness of training programs and make necessary adjustments
• Collaborate with department heads and leadership team to align training programs and leadership development strategies with organizational goals
• Ensure compliance with relevant training standards and regulations
• Stay updated with the latest industry trends and training technologies
• Monitor and report on training outcomes and employee progress

Essential Education and Qualifications:

• Degree in Organizational Development, Education, or Learning and Development, or related field
• 5+ years experience in training and development
• Experience in curriculum development and instructional design
• Experience with Learning Management Systems (LMS)
• Excellent communication and presentation skills
• Experience in organizational development
• Ability to handle multiple projects simultaneously
• Ability to build partnerships and influence leaders at all levels and guide leadership development decisions throughout the business

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Sit or stand at a desk/computer for long periods of time
• Focusing on a computer screen for several hours at a time

Pay Range: $75,000-$95,000

Benefits offered to eligible employees include medical, dental, vision, and supplemental life insurance, along with Paid Time Off, paid Holidays, traditional and ROTH 401(k) options with company match, employee stock purchase plan, education assistance program, employee assistance program, training and development opportunities, Telecommunications Industry Registered Apprenticeship Program, and a Commercial Driver’s License obtainment program.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

All offers of employment are expressly contingent upon the satisfactory completion, in accordance with Company policy, of a pre-employment drug screening and may be subject to a background check.

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