Job Description

Director of Product Management

At Qualia, we've built the leading B2B real estate technology that transforms the home buying and selling experience into a simple, secure, and enjoyable process. Our SMB and Enterprise products bring together users from across the real estate ecosystem---homebuyers and sellers, lenders, title and escrow agents, and real estate agents---onto a single shared digital closing platform, providing greater clarity and transparency to real estate transactions. Today, through our business customers across the country, millions of consumers use Qualia to close on homes every year.

What You'll Work On

You will own the strategy and execution of Qualia's largest revenue product line, Qualia Connect, a platform that brings together disparate parties across the ecosystem to operate in unison. This is a unique opportunity to lead at the intersection of a scaled, market-leading product and a rapidly evolving AI capability set.

Responsibilities

• Set the vision and roadmap for the platform at scale. You will define a long-term product vision for our platform that deepens customer value, unlocks network effects across the real estate ecosystem, and extends our competitive moat. You'll translate market dynamics, customer insights, and emerging technology into a clear roadmap, prioritizing initiatives that deliver step-change improvements in efficiency, collaboration, and user experience across our network of business customers and their counterparties.
• Drive AI deeper into the platform offering. You will own the strategy for embedding AI and intelligent automation throughout the platform—identifying high-impact workflows ripe for transformation, defining what "agentic" experiences look like for our customers, and ensuring that AI capabilities compound on each other to create durable differentiation.
• Unlock network effects and ecosystem growth. You will think expansively about how to increase the value of every connection in our network—building features and experiences that make our platform indispensable not only for our direct customers, but for every participant in the transaction. You'll identify strategies to strengthen adoption, deepen engagement, and create virtuous cycles that accelerate growth.
• Collaborate across disciplines. You will work across Engineering, Design, Operations, Customer Success, and Go-to-Market to align on product roadmap and deliver integrated solutions that meet both business objectives and customer needs. You will represent your product areas internally and externally—you must lead, inspire, and drive confidence in everyone from Qualia's executive team to our largest enterprise customers.
• Mentor and scale a product team. You will manage, hire, coach, and lead a team of product managers working across multiple product areas. You deeply care about your team's growth and development, providing guidance while fostering autonomy. You will build a high-performance product culture that emphasizes ownership, intellectual rigor, and customer obsession.
• Stay ahead of industry and technology trends. You will track developments in AI, vertical SaaS, platform ecosystems, and real estate technology. You'll bring fresh ideas and best practices to Qualia, ensuring our platform and AI products remain at the forefront of innovation in proptech. You'll stay in lockstep with our clients and find new ways to bring value to their business as they navigate changing regulatory and economic landscapes.

Your Background That Likely Makes You A Match

• Have 8+ years of product management experience in B2B SaaS, vertical software, or platform businesses with at least 3+ years managing product managers . You have led product teams through periods of significant growth and platform evolution.
• Have a track record of defining and executing product strategy that created durable competitive advantage, whether through network effects, platform ecosystems, or category-defining product experiences. You think in terms of systems and flywheels, not just features.
• Have deep fluency in AI and its product applications . You understand how to translate emerging AI capabilities—including LLMs, agentic systems, and intelligent automation—into products that solve real customer problems. You don't just follow AI hype; you know how to separate signal from noise and ship AI-powered experiences that customers trust and adopt.
• Are highly entrepreneurial and proactive . You don't wait to be told what to build—you identify opportunities, build conviction through data and customer insight, and move decisively. You thrive in environments where the best answer hasn't been written down yet and you're energized by ambiguity.
• Are data-driven and analytically rigorous . You are comfortable defining and analyzing KPIs, running experiments, and using data to prioritize ruthlessly. You balance quantitative insight with qualitative customer understanding to make high-quality decisions. You know when to go with your gut and when to lean on the data.
• Thrive in high-stakes, mission-critical environments where the platform you build is the operating system for your customers' businesses. You understand that reliability, trust, and customer experience are non-negotiable when you power essential daily workflows.
• Communicate crisply and build trust across functions and stakeholders. You excel at building relationships internally and externally, translating complex strategy into clear narratives, and inspiring teams to maximize their potential.

While this role is based in Austin, Texas, we're open to exploring remote possibilities for qualified candidates. We have other physical office locations in San Francisco, California, and Concord, New Hampshire.

Why Qualia

Qualia is made up of incredibly bright, mission-driven coworkers who are passionate about using technology to solve real-world problems---and we're growing quickly. In order to continue building an engaging and dynamic organization, we're committed to giving everyone the support they need to do great work.

Our benefits package is designed to allow our team members to be their best selves, both in and out of the workplace. In addition to comprehensive health plans, a 401k program, and commuter benefits, we prioritize family and personal well-being through professional development, parental leave, and a flexible time off policy. Qualia offers a robust online onboarding program to train new hires, biweekly all hands meetings, and a variety of internal virtual events to keep employees connected.

We believe diverse perspectives and backgrounds are critical to building great technology, and our goal is to cultivate an environment where people feel equally valued and respected. Qualia is proud to be an equal-opportunity workplace, and we welcome applicants from all backgrounds regardless of race, color, ancestry, religion, gender identity or expression, sexual orientation, marital status, age, citizenship, socioeconomic status, disability, or veteran status.

By submitting your application, you acknowledge and agree to the collection, processing, and use of your personal information as described in our Employee Data Privacy Notice.

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