Location & Schedule Austin, TX. Facility: Ascension Business Office - Chevy Chase Bldg. Department: Ascension Language Services. Schedule: 40 hours a week, rotating schedule. Department is open 7 days a week, 7 AM – 9:30 PM. About the Role Your responsibility is to facilitate clear communication between patients, families, and clinical staff, ensuring every patient fully understands their care plan while safeguarding patient dignity and privacy. You will also support the growth of our language services team. Responsibilities Facilitate clear communication between patients, families, and clinical staff to ensure every guest feels heard and fully understands their care plan. Translate complex medical information and educational materials into plain language, empowering non‑English speaking or hearing‑impaired patients to make informed health decisions. Safeguard patient dignity and trust by maintaining strict confidentiality and following all privacy protocols during every interaction. Support the growth of our language services team by guiding new interpreters through their orientation, ensuring a consistent standard of excellence across the network. Minimum Requirements Certified Interpreter credentialed from the Certification Commission for Healthcare Interpreters preferred. Certified Interpreter credentialed from the Registry of Interpreters for the Deaf (RID) preferred. Translator credentialed from the American Translators Association. Education High‑school diploma equivalency with 2 years of cumulative experience, or Associate’s degree/Technical degree, or 4 years of applicable cumulative job‑specific experience required. Additional Preferences Skilled in speaking, reading, and writing in both English and Spanish fluently required. Intermediate to advanced knowledge of medical terminology and medical procedures preferred. Experience interpreting through phone, video, and in‑person preferred. National Certification as a Health Care Interpreter and/or 40‑hour certificate in medical interpreting preferred. Benefits Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options. Financial security & retirement: employer‑matched 403(b), retirement planning and hardship resources, disability and life insurance. Time to recharge: pro‑rated paid time off (PTO) and holidays. Career growth: Ascension‑paid tuition (Vocare), reimbursement, ongoing professional development and online learning. Emotional well‑being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources. Family support: parental leave, adoption assistance and family benefits. Other benefits: optional legal and pet insurance, transportation savings and more. Equal Employment Opportunity Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, or any other legally protected status or characteristic in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster. E‑Verify Statement Employer does not participate in E‑Verify and therefore cannot employ STEM OPT candidates. #J-18808-Ljbffr Ascension
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